Effective Date: March 30, 2023
Information We Collect
We may collect the following categories of personal information:
Contact, Account, and Profile Information
This includes your location, first name, last name, ID code, phone number, email address, and information about the agency you are employed at if you create an account as a real estate agent. This information may also include photos and videos, the collection of which depends on the features you use.
We may collect data about properties you express interest in, such as location, price range, and other preferences.
Log Data and Device Information
This includes information about how you’ve used the IMMOLAB app, including interactions with third-party applications, IP address, access dates and times, hardware and software information, device details, device event information, unique identifiers, crash data, and browsing activity.
We may collect your device’s geolocation information to provide location-based services.
Other Information You Provide to Us
This category encompasses the content of your communications with IMMOLAB, including interactions with customer support and messages exchanged through social media channels.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- To provide and enhance IMMOLAB and our services.
- To facilitating communication between buyers and sellers.
- To improve user experiences.
- To send you updates, notifications, and marketing materials related to our app and real estate offerings.
- To communicate with you about IMMOLAB and our services.
- To personalize your experience within the IMMOLAB app.
- To process your payments, where applicable.
- To provide location-based services.
- To comply with legal obligations.
- To protect our rights and interests.
How We Share Your Information
We may share your personal information with the following categories of third parties:
We may share your personal information with service providers who assist us in delivering IMMOLAB and our services, such as payment processing.
Your personal information may be shared with our business partners, including real estate agents, to provide you with related services.
We may disclose your personal information to law enforcement or other governmental authorities in response to lawful requests.
In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event involving IMMOLAB, we may sell, transfer, or share some or all of our assets, including your information.
We may share personal data with others at your direction or with your consent, or if required for national security, law enforcement, or other matters of public importance. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, or in the event of a reorganization, merger, or sale.
Children and Personal Data
IMMOLAB is not intended for children under the age of 4. To access certain IMMOLAB Services, a child must register a IMMOLAB account. This may be created by the parent or legal guardian. If we learn that a child’s personal data was collected without appropriate authorization, it will be deleted as soon as possible.
Transfer of Personal Data Between Countries
IMMOLAB controls of your personal data may differ depending on where you live. IMMOLAB’s international transfer of personal data collected in the European Economic Area, the United Kingdom, and Switzerland is governed by Standard Contractual Clauses. IMMOLAB’s international transfer of personal data collected in participating Asia-Pacific Economic Cooperation (APEC) countries abides by the APEC Cross-Border Privacy Rules (CBPR) System and Privacy Recognition for Processors (PRP) System for the transfer of personal data.
You can control your personal information in the following ways:
- Updating your information: You can update your personal information in your account settings.
- Turning off geolocation services: You can turn off geolocation services in your device settings.
Protection of Personal Data at IMMOLAB
We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.
Changes to this Policy
Opting out of Direct Marketing