FAQ

General

IMMOLAB is real estate marketplace with social connections. Scroll pictures and watch engagement videos, contact the seller, by calling or sending an in-app message.

As long as your iPhone supports iOS 13.0 and or  Android phone supports Android 7.0

Not at the moment. However, you can explore our website for some tips on how to make your listings more interesting! But we are planning to make an web version soon.

You can email us at support@immolab.app or send us a message through the “Contact Us” button in your profile. We will try to accommodate you as soon as possible.

Check app notification settings and make sure the  Notifications is “On”.

If you are looking to buy or rent a home, you do not need to register. Feel free to use the platform. You may call the seller, go through the listings, like and share them with friends. However, you MUST register if you wish to save an offer or send the seller a message.

If you are a real estate agent or property owner who wants to add listing, you MUST be registered, as Real Estate Agent or as Regular User. 

Immolab is real estate socialmedia marketplace, which means we listing only real estate. We review all contents to ensure that all listings and or contents posted are in line with Content Quality Policy. If you post non-compliant ads, your account will be banned.

Account

You do not need to have an account to look at the listings, call the seller, or like and share offers with friends. Registration is needed if you want to add listing as Regular User (as owner) or as Real Estate Broker.

Yes. Before starting, you must register as a Regular User. Create an account and complete the required information.

Name, last name, password, phone number, and email are requested. Once your account has been created, you can begin posting for free.

Name, last name, Company name and registration code, password, email and phone number.

Each email is associated with a single account.

You can change your number on your Profile .

Please be reminded that once an account has been deleted, you will lose all conversations and listings you have posted. If you wish to continue to delete your account, you can do so in Settings.

Personalised search

Yes. If you allow the app to access your location, it will pinpoint your position and search for real estate in your vicinity.

You can discover your ideal home by property type, locations, size or by price in the city of your choice. You can refine your search even further by looking specifically for amenities such as parking, storage, garage, or terrace.

If you do not allow your location while useing the app, the home page may show just random listings. The search page will also show you latest properties in the global market. However, you can still search for properties in any area using the search field

Signing up

Yes. Before starting, you must register as a Regular User. Create an account and complete the required information. Name, last name, password, phone number, and email are requested. Once your account has been created, you can begin posting for free.

Each email is associated with a single account.

Please be reminded that once an account has been deleted, you will lose all conversations and listings you have posted. If you wish to continue to delete your account, you can do so in Settings.

You do not need to have an account to look at the listings, call the seller, or like and share offers with friends.

Adding/Editing Listings

Click the “+” button. If you are not registrated, then register as Real Estate Agent or Regular User. Log in and Start posting. Add photos and video, fill up all information and click “Save and post”. Make sure that the listing belongs to you (refer to our Content Quality Policy).

Simply go to your Profile, My ads, click on the listing you want to edit, scroll down, click “Edit”. There You can add and  delete photos, video, all information, description and etc. Also you can deactivate and delete the ad.

Immolab only adds real estate sales and rent listings. Hence, we review all contents to ensure that all listings and or contents posted are in line with IMMOLABs Content Quality Policy.

No, address need to be completed, otherwise platform don’t allow publish the listing.

As long as the platform is free, everyone can add an unlimited number of listings.

Your listing is active 30 days. It is necessary to update the ad every 30 days, otherwise the ad will expire and will be automatically deleted with all information and received messages. You will receive an email and notification to extend the listing.

A minimum of 1 and a maximum of 20 photos and 1 up to 1,5 minutes video can be added to a listing.

No. But please make sure that you follow our guidelines under the Content Quality Policy when posting photos and or videos.

Yes. However, you must ensure that you have all the necessary clearances to use that music.

Communication

Yes, you do not need to be a registered user to call to the seller.

No, you must be a registered user to send message to the seller. Please remember to be polite and professional at all times.

Yes, you can. You can send files and photos.

Yes. Choose the post you wish to share and then click the Share button, choose where you want to share it.

Yes, if you are a registered usert, you can save all ads for later. Saved listings are under your profile “Saved ads”

No. However, you can turn off the notifications.

Pricing

The app is FREE.  A premium package for Real Estate Agents will be introduced soon, offering numerous additional functions. Additionally, there will be an opportunity to highlight your property.